Terms and Conditions

 

Checking In and Checking Out

From the moment you arrive at Gateway to Wales Hotel to the time you depart,  you're guaranteed to receive only the warmest reception from our hotel staff.

 

Checking In

When checking in at Gateway to Wales Hotel please go to the reception desk on the ground floor, where our hotel receptionist will check your details. You may check in from 2pm on the day of your booking.

We accept all major credit cards and cash payment for hotel bookings/extras.

Unfortunately we do not allow pets at the hotel, with the exception of guide dogs.

 

Checking Out

Check out is at 11am on the day of departure. Late check-out is available for a small extra fee.

To check out please go to the reception desk and return your hotel keys.

 

Cancellation Policy

You may cancel your booking up to 12noon on the day of your arrival. Cancellations made after 12noon will be charged for the first night. No shows will also be charged for the first night.

For more information or to speak to a member of the Days team please call us on 01244 830332 or send us an enquiry.



At a glance


  • Free, high speed Wi-Fi
  • Modern, comfortable bedrooms
  • Restaurant
  • Health club & swimming pool 
  • Free parking
  • Free room hire